AI is already seriously impacting content marketing with AI marketing assistants such as IBM Watson’s Lucy & OONA TV's OONAbot
OONA Mobile TV – the cutting-edge next generation OTT platform, which is set to provide 185 million Indonesians with free AVOD live and on-demand TV over hundreds of top channels, and even pays users a virtual currency for watching the content they love; chatting with its cool AI assistant; and checking out personalized ads that can save them time and money, is about to undergo a vast expansion. - Lead by founder and CEO, Christophe Hochart, digital strategist and AI expert, it is firmly on course to take its ad-based and premium OONA+ option into the US, other parts of Asia, Africa, South America, the Middle East and Europe.
Using the flexibility
of the latest technology, OONA
offers channel and content holders multiple ways to drive substantial
revenues from their channels via the OONA platform. This includes:
Programmatic Video Advertising, Display Advertising with User Mobile
Engagement, Pay Per View, Subscription, and more. OONA's global model
adapts to each single market without changing its first-class
universal user experience. The TV landscape, media content and
economics of a particular country, remain the same, and every OTT
solution is framed using a custom designed model which is beneficial
to the channel company, the telcom, and the user.
So
Where Does AI Fit into OONA's Successful Strategy?
It may come as no
surprise to readers that AI (artificial intelligence) has been shown
to help companies super-charge their marketing efforts, and OONA,
which has been at the forefront of this phenomenon right from the
get-go, has a number of strategies.
"From Alexa to Watson to OONA TV's OONAbot, we're living in an AI world, and the technology also affects business”
OONAbot
AI and its high tech
reach and achievements are hitting the headlines every which way.
There are various types of AI, for example, conversational AI, and
predictive lead scoring. Currently, the greatest artificial
solutions, such as Amazon's Alexa, or OONA's OONAbot - the friendly
AI personal assistant who is always on hand to ensure that users know
about the latest exciting things that are going on, are creating a CX
revolution. In the case of OONA, this includes: info on upcoming new
series and live sports; awesome bidding competitions; new ways to
earn more tcoins (OONA's virtual currency); even more things
consumers can spend their tcoins on; and fun, up-to-the-minute
state-of-the-art app features.
“The
demand for top-notch customer service is ongoing. AI-powered
intelligent messaging can improve the overall engagement experience”
[3]
“Automated
intelligent messaging technology can register customer feedback and
suggest items based on their individual buying habits. It can also
compile consumer insights from each interaction” [1]. OONAbot
regularly engages with users to find out more about them, their
favourite programs and top genres; if they are gamers, or interested
in giving some of OONA's irresistible games a whirl; and the type of
ads that could interest them, and be valuable to them and their
family.
This strategy utilises marketing data, and provides OONA with strong information about customers and prospective users. Moreover, OONA's use of AI is essential, as it digs through a massive quantity of data to hunt out new prospects, and determine whether some of the platform's existing leads are worthwhile following.
Boosting
Social Media
“There
are over 2.6 billion active social media users” [4]
Like other companies,
this massive number includes current OONA app consumers and potential
users. Hochart and the OONA
tech team are mindful of the fact that in 2019's lightning rod
digital landscape, AI can be instrumental in helping the platform
generate more effective social media strategies and marketing.
Moreover, artificial intelligence can improve the customers' journey,
and positively transform how OONA attracts, captures and nurtures
leads. In fact: “Marketers are already reaping strong ROI from AI
innovations, as more businesses are integrating this tech option
every day. By 2021, companies are expected to be spending $57 billion
on AI platforms” [3].
So
How Does OONA Use AI to Attain Its Business Goals?
“AI
can play a pivotal role in turning prospects into raving fans” [3]
Best-selling business
author, Alexi Venneri, the CEO and co-founder of the highly
successful company, Digital Air Strike, recommends some of the tools
which OONA integrates into its marketing workflow.
Buyer Personas
As Venneri stresses:
“Know thy customer, is a marketing commandment. The more you know
about your ideal consumer, the easier it is to sell your products or
services” [3]. In order to improve CX, her company conducts an
annual study to determine the ways in which consumers: “use social
media, review sites, and even use AI when selecting and interacting
with a business” [3]. Just as with OONA: “AI does an exceptional
job of collecting data about [its] audience, which allows [it] to
create a precise buyer persona” [3], something which is
indispensable for the development of personalized marketing campaigns
on social media. This is backed up by a “MarketingSherpa case study
[which] revealed a 171% increase in marketing-generated revenue for a
company using buyer personas” [3].
Monitoring
Social Media
Knowing
what people are saying about a brand is essential. - In the case of
OONA, the team wants to ensure that users are enjoying their
experience and all the unique benefits it offers. It also wants to
know about any aspects that could be improved, because listening to
its customers and making positive changes, is a number one priority.
To that end, it continually uses the best AI monitoring tools to:
- Distinguish thought influencers
- Identify user opinion
- Choose trending topics and phrases
- Separate user information;
- Watch out for mentions of specific brands [3].
Optimising Content
Social media has
empowered many businesses with its incredible marketing platforms -
and the world of digital entertainment is no exception. On the OONA
platform, consumers enjoy using popular editing tools when they share
programs and movies with their friends, families, and other social
media followers. Moreover, as Venneri notes: “AI-powered
technology optimizes content based on key insights and in-depth
analyses. [And] this helps boost visibility and drives traffic to
companies' websites” [3].
Wrapping Up
As Venneri concludes:
“all signs point to AI having an ongoing, positive influence on how
businesses are perceived in the marketplace while boosting sales”
[3]. And just as with OONA TV's example: “it's changing the way
companies market their products and services” [3]. This can only be
of benefit to all concerned, and when it comes to providing free
first-class mobile TV to billions of people, which is OONA's
agenda, it means that the entertainment and services users receive,
and the ads that are shown to them, which they are rewarded for
watching, amount to an unbeatable entertainment experience, which in
the case of OONA's AVOD option, is completely free. What could be
better?
On Another Subject: Drowning
the Pirates
See
just how AI combined with blockchain will become instrumental in the
global battle against billion dollar piracy in the digital
entertainment sector by checking out: OONA
TV's Role in Ending Indonesia's Online Video Piracy
References
[1]. Bullock, Lilach (2018). "The 3 Ways That Artificial Intelligence Will Change Content Marketing." Forbes. https://www.forbes.com/sites/lilachbullock/2018/11/12/the-3-ways-that-artificial-intelligence-will-change-content-marketing/#2233617b618f Accessed 5 Apr. 2019.
[2]. Steimle, Josh (2014). "What is Content Marketing?" Forbes.
https://www.forbes.com/sites/joshsteimle/2014/09/19/what-is-content-marketing/#2794558010b9 Accessed 5 Apr. 2019.
[1]. Bullock, Lilach (2018). "The 3 Ways That Artificial Intelligence Will Change Content Marketing." Forbes. https://www.forbes.com/sites/lilachbullock/2018/11/12/the-3-ways-that-artificial-intelligence-will-change-content-marketing/#2233617b618f Accessed 5 Apr. 2019.
[2]. Steimle, Josh (2014). "What is Content Marketing?" Forbes.
https://www.forbes.com/sites/joshsteimle/2014/09/19/what-is-content-marketing/#2794558010b9 Accessed 5 Apr. 2019.
[3]. Harrison, Kate
(2019). “4 Ways Artificial Intelligence Can Improve Your Marketing
(Plus 10 Provider Suggestions).”
https://www.forbes.com/sites/kateharrison/2019/01/20/5-ways-artificial-intelligence-can-improve-your-marketing-plus-10-provider-suggestions/#332447445697 Accessed 5 Apr. 2019.
[4]. Conversica (2019). “Leveraging AI to Boost Lead Generation and Conversion Efforts.” eBook-Conversica-Leverging-AI-Boost-Lead-Generation%20.pdf Accessed 5 Apr. 2019.
No comments:
Post a Comment